If you own a TV station then the chances are that at some stage you’ll have had that dreaded call to tell you that your station is off the air… If you realise yourself it’s not too bad, if a colleague or fellow presenter lets you know it’s kind of OK, but if it’s a viewer that tells you? Or even worse, an advertiser?? Not good!
Wouldn’t it be great if there were a way for you to find out immediately if your station went off the air, the video feezes, goes blank or black-screen? We’ve all had those playout or broadcast issues where something either crashes or stops playing.
Well, we’ve had those problems too! And now we have the solution for you!
If your TV station/Live Video stream fails at any time, day or night, we’ll let you know before anyone else, we’ll send you an email or an SMS* and/or call you and we’ll let you know as soon as a problem is detected on your stream, and then, if and when it comes back up, we’ll let you know too. No more worrying about the status of your TV stations stream, we’ll take care of it for you.
We offer a remote, cloud based, hosted service that monitors your TV station stream and as soon as a problem is detected (no video, frozen video, blank/black video) we’ll send you an email, a text message via SMS* and voice call you. Then, once the audio is restored on your stream, we’ll let you know again.
Via one of our stream monitoring servers, we’ll add your live video stream details and set up platform and monitor it. Your stream is analysed for issues such as no video, stream down, frozen video, blank (or black) video and as soon as our software detects an issue it will trigger an alarm and send you a notification by email (you can set up to 5 emails to be alerted).
You can also choose to be notified via SMS* and voice call*. The system will now be in an ‘alarmed’ status and will continue to monitor the live video stream for when valid video returns. When video returns, the system will generate a further email will be generated to inform you that audio has returned to your feed. The ‘video resumed’ email will be sent to the same email and SMS* and voice call recipients as the ‘video failure’ notification.
Simply visit this page, select the VideoCheck service, create an account and submit the info.
Just give us your video stream details (HTTP, HLS, RTMP, etc), your email address and let us know after how failures you want alerting… That’s it! This is a completely hosted service so all the technology runs on our server, you don’t have to do anything or need any special equipment. Our system is compatible most video streams such as HTTP, HLS, RTMP, etc...